About ICR

About Insightful Crisis Response

We will help the members of your organization become confident and capable of recognizing the signs of a potential mental health crisis and respond to those situations effectively.

Insightful Crisis Response, LLC is a training and consulting company, founded by Lt. Troy Siewert (ret.) in January 2022, after he retired from a 30-year career in law enforcement.

We provide high quality training to individuals, and organizations, on how to recognize the signs and symptoms of mental illness and how to more effectively respond when an individual is in crisis.

An increasing number of individuals in the United States are affected by mental illness. Many of these individuals are not receiving the assistance, support, and treatment that they need and may go into crisis.

Having the ability to recognize a potential crisis, and respond to one effectively, is crucial to successful outcomes. That’s where we come in. We provide this important training for everyone:

Teaching a class

  • Security professionals
  • Fire/EMS
  • Friends and family members
  • Businesses and Corporations
  • Civic organizations
  • Religious organizations
  • Community members
  • And more…..

All training classes are taught by Lt. Troy Siewert (ret.) and are conducted in an energetic, interactive, and fun style to keep adult learners engaged. His passion on the subject matter is evident to anyone who attends a training class.

Training curriculum is always developed and delivered with the intention of providing students training that is relevant to them, and can be used as soon as they leave the class.

Frequently, these situations result in contact with law enforcement. Without proper training in how to recognize a mental health crisis and respond appropriately, law enforcement officers can unintentionally exacerbate the situation. Again, knowing what to do is important.

Do you want a customized training for your organization? We can do that!

We use professional actors to add realism to scenario-based training in our custom training classes. Organizations have said this was the most impactful training they had ever received.

Our Mission

We want to train as many people as possible about mental illness and how to more effectively respond to someone in crisis and connect those individuals with the help they need.

By doing so, we hope to improve the outcomes for everyone involved and, ultimately, decrease the number of crises that occur.

Let us help you get your agency, or organization, trained today!